1. Contact Us
For support, billing questions, bug reports, or account-related issues, email us at travel@jorkvist.com.
When contacting support, it helps to include your device type, app version, screenshots if relevant, and a short description of the item or action that caused the issue.
2. Common Support Topics
We can help with scan issues, image upload problems, account access, subscription questions, technical bugs, and general questions about how AntiqueLens works.
AntiqueLens provides identification results and estimated value ranges. Results are informational estimates only and should not be treated as formal appraisals or guaranteed market values.
3. Subscription Help
If you subscribed through Apple, review Apple Subscription Terms. If you subscribed through Google Play, review Android Subscription Terms.
Subscription purchases, renewals, cancellations, and refunds are handled by the platform where you purchased the subscription.
4. Account and Data Requests
For privacy-related requests, account questions, or data access and deletion inquiries, see our Privacy Policy or email travel@jorkvist.com.
5. Legal Information
For the terms governing your use of AntiqueLens, visit our Terms of Service.