1. Scope
This Privacy Policy applies to our mobile application, website, and related digital services that link to this policy. By using the service, you acknowledge that your information will be handled as described here.
AntiqueLens allows users to capture or upload photos of items and receive identification and estimated value information. Some features may vary by platform, device, subscription level, or region.
2. Information We Collect
We may collect information you provide directly to us, including your name, email address, account credentials, profile details, support messages, feedback, saved preferences, photos of items, item descriptions, notes, and other information you choose to submit through the service.
We may also collect technical and usage information automatically, such as device type, operating system, app version, language, identifiers, crash reports, log data, and interaction data showing how the service is used.
If you grant permission, we may access your camera, photo library, or related device features so you can capture or upload item images. Images and associated metadata may include information such as date, time, and technical file details, depending on your device settings. You can control many device permissions through your device settings.
Subscription purchases are processed by Apple or Google, depending on your platform. We may receive limited transaction details such as subscription status, product type, renewal state, country, and purchase verification information, but we do not receive your full payment card details from those platforms.
3. How We Use Information
We use information to operate, maintain, and improve the service; to create and manage accounts; to process uploaded images; to generate item identifications and estimated values; to personalize the user experience; to verify subscriptions; to respond to support requests; to send service messages; and to monitor, troubleshoot, and secure the service.
We may also use information for analytics, fraud prevention, legal compliance, enforcing our terms, and communicating updates that are important to your use of the service. Where required by law, we will obtain consent before sending marketing communications or collecting certain categories of data.
4. How We Share Information
We may share information with service providers that support hosting, analytics, customer support, communications, subscription verification, security, image-processing functions, and other business operations on our behalf. These providers are permitted to use personal information only as necessary to perform services for us.
For example, uploaded images and related item details may be processed through infrastructure and image-processing providers solely to return identification results and estimated value outputs within the service.
We may also disclose information if required by law, to comply with a legal process, to protect our rights or users, to investigate fraud or misuse, or in connection with a merger, acquisition, financing, or sale of assets.
The service may contain links to third-party services. We are not responsible for the privacy practices of third parties, and you should review their policies separately.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods depend on the type of information, the reason it was collected, and applicable legal requirements. When information is no longer needed, we will delete it, anonymize it, or securely store it until deletion is possible.
6. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to request a copy of information you provided to us. You may also have the right to withdraw consent where processing is based on consent.
You can update certain account information directly in the app or by contacting us. You can also manage camera and photo permissions, notification settings, and in-app subscription settings through your device or platform account.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by the service.
8. Children's Privacy
The service is not directed to children under the age required by applicable law to provide valid consent on their own. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.
9. International Processing
Your information may be processed in countries other than the one in which you live. Those countries may have data protection laws that differ from the laws of your country. When required, we will take appropriate steps to protect personal information transferred across borders.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the effective date above. If changes are material, we may provide additional notice through the app, by email, or by other appropriate means.
11. Contact
If you have questions about this Privacy Policy or our privacy practices, contact us at travel@jorkvist.com.